Privacy Policy
Effective date: 01/01/2023
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, services, or any integrations such as our chatbot connected to Facebook Groups or other third-party platforms.
1. Who We Are
We operate this website and associated services to provide tools, content, and features to users, including interactive chatbot support and group/community interaction. This website may also display ads and use cookies.
2. Data We Collect
We may collect the following types of information:
- User Profile Data: Name, email address (stored securely in our database and not publicly displayed)
- Group Content: Posts, comments, and media shared within Facebook Groups you administer (only when authorized)
- Communication Data: Messages or inputs entered into the chatbot
- Technical Data: Browser type, device type, IP address, and interaction data
- Cookies and Tracking Technologies: Session cookies, ad tracking cookies (e.g.Google Ads, Meta Pixel), and analytics tools (e.g. Google Analytics)
3. How We Use Your Data
We use the collected data for the following purposes:
- To provide and improve our chatbot services
- To personalize user experience and display relevant content
- To respond to your inquiries or support requests
- To monitor and improve the security and performance of the website
- For advertising, remarketing, and traffic analysis purposes
4. Legal Basis for Processing (GDPR Compliance)
We process your personal data on the following legal bases:
- Consent: When you give explicit permission (e.g. accepting cookies)
- Contractual necessity: To deliver the services you requested
- Legitimate interest: For website performance, security, and analytics
5. How We Store and Protect Your Data
Your personal information is securely stored in our protected databases. We implement industry-standard measures to protect against unauthorized access, data loss, or misuse.
6. Sharing of Data
We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers (e.g. hosting, analytics, or ad networks) who assist us in operating the website and services. These third parties are bound by confidentiality agreements.
7. Cookies and Advertising
We use cookies for the following purposes:
- Session management and user authentication
- Remembering your preferences
- Analytics and performance tracking
- Advertising and remarketing campaigns (e.g., Google Ads, Meta Pixel
You can manage or reject cookies through your browser settings or consent banner.
8. Your Rights Under GDPR
If you are an EU/EEA resident, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Lodge a complaint with your national data protection authority
To make any request, contact us at: [email protected]
9. Data Retention
We retain user data only for as long as necessary for the purposes stated in this policy. If you request deletion of your account or data, we will honor your request within a reasonable time frame.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.
11. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated on this page with a new effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Email: [email protected]
Company: Hallberg-Rassy Club
Address: Carlsensvej 4, 4600 Køge, Denmark
